Last Updated: 26th September 2025

At Rain & Root Landscaping & Construction (“we”, “us”, or “our”), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our services or visiting our website.

We may collect the following types of personal information:

• Name
   
• Address
   
• Email address
   
• Phone number
   
• Details related to your enquiry or project
   
• Any additional information you choose to provide
   

• IP address
   
• Browser type
   
• Device information
   
• Pages visited
   
• Cookies (used for website performance and analytics)
   

We use your information to:

• Respond to enquiries
   
• Provide quotes and carry out services
   
• Manage bookings and communication
   
• Improve our website and user experience
   
• Maintain internal records
   
• Comply with legal or regulatory obligations
   

We do not sell or share your personal data with third parties for marketing purposes.

We process your data under the following lawful bases:

• Contract: to provide services you have requested
   
• Legitimate interests: to operate and improve our business
   
• Consent: when you agree to receive communication from us
   
• Legal obligation: when required by law
   

We store your information securely using password-protected systems and limit access to authorised personnel only.
We take reasonable steps to protect your data from loss, misuse, or unauthorised access.

We retain personal data only for as long as necessary, typically:

• Enquiries: up to 12 months
   
• Completed job records: up to 6 years (for legal and accounting purposes)
   

You may request deletion of your data at any time.

We may share your data only when necessary:

• With trusted subcontractors working on your project
   
• With payment processors
   
• If required by law or regulation
   

We never sell your personal information.

You have the right to:

• Access the personal data we hold about you
   
• Request correction of incorrect data
   
• Request deletion (“right to be forgotten”)
   
• Object to certain processing
   
• Withdraw consent at any time
   
• Request data portability
   

To exercise these rights, contact us using the details below.

Our website may use cookies to improve functionality, performance, and analytics.
You can control cookie settings in your browser at any time.

Our website may contain links to external sites. We are not responsible for their content or privacy practices. We encourage you to read their policies separately.

If you have any questions about this Privacy Policy or wish to make a data request, please contact us:

Rain & Root Landscaping & Construction
📧 Email: rainrootlandscaping@gmail.com
📞 Phone: 07514 432369
🌐 Website: rainrootlandscaping.com